RPA Process automation through robotics

By operating autonomously, RPA robots speed up workflows and task execution, thereby increasing staff productivity. In information-intensive industries such as financial services, insurance and public administration, for example, these robots can take over form filling and claims processing.

Total accuracy eliminates the need for grinding and ensures near perfect compliance. With RPA, industries such as finance, healthcare and life sciences are taking advantage of the reliability of robots to conduct their business in strict compliance. In accounting, order-to-cash and procure-to-pay processes are becoming more efficient and accurate.

An intuitive and accessible interface allows anyone to quickly master robot creation and generate a return on investment. For the average employee, this is equivalent to eliminating 40% of their daily workload, which is often manual administrative tasks. In industries such as healthcare, the value of automation is increased tenfold by the critical importance of accuracy and compliance in patient care.

RPA works independently of applications so that no upgrades or replacements of existing systems are required. Robots make it possible to eliminate technology silos by connecting software tools of all types, used in both the front and back office. The result? Achieve an unprecedented level of collaboration and efficiency to realise the full potential of your human capital investment.

On the customer side, assisted RPA robots facilitate customer interactions by doing all the systems work and data entry. This results in shorter processing times and a 50% improvement in customer satisfaction. Sectors such as telecommunications and life sciences are deploying robots to optimise the management of customer requests and call peaks.

The combination of AI and RPA is expanding the scope of intelligent automation by processing unstructured data, which accounts for 80% of business data. New automations are thus emerging. Examples include processing atypical invoices in procure-to-pay operations, extracting claims data and detecting fraud in the insurance sector, and receiving requests according to employee intent in the HR field.

RPA enables you to streamline high-volume business processes, but also to adapt them in times of uncertainty or in changing environments. You can manage all peaks of activity, whether planned or unplanned, by expanding your digital workforce as soon as you need it, all through a consumer interface that is simple and intuitive.

Who will be the RPA leaders in your company? And what will be your first automation project?

Engagement with RPP providers

Select the solution and support model best suited to your needs.

The golden rule? Think long-term. RPA and intelligent automation is a constantly evolving market. A trusted supplier will be able to demonstrate experience and business stability, and will be able to adapt and innovate.

In a perspective of expansion and digital transition, RPA can only be successful if the user is able to automate the processes by himself. Therefore, you need to choose software that is technically powerful, but also extremely intuitive.

Demonstration of feasibility

Test your business case, implementation model and assumptions against your company's situation.

The purpose of your proof of concept is to test the validity of the assumptions you have made and to evaluate your deployment plan.

Remember: it is important to choose a process that can generate considerable gains from automation, not one that is low risk. The exercise will be all the more fruitful if the process selected involves a large number of applications and IT systems.

RPA driver

Test RPA in real-life conditions.

The next phase is to deploy an automated process in the daily operations of your company.

Your RPA pilot programme should follow the implementation plan defined in the proof of concept. This is to compare the performance of the pilot against the success criteria and targets set beforehand. Make sure that you involve all the people involved in the project. Gather and use their feedback to prepare for the roll-out of RPA to the rest of the organisation and to facilitate its adoption.

RPA Centre of Excellence (CoE)

Expansion

Create a sustainable dynamic by democratising the use of RPA.

It is at this stage of the digital transition that the ease of use of software becomes important. The expansion of RPA as an end-to-end solution depends on the ability of staff to use it on their own.

With the guidance of your Centre of Excellence, all your teams can design robot creation functions that will become the drivers of automation. The CoE will focus on monitoring progress, publishing best practices, highlighting success stories and continuously improving resources and knowledge.

Digital transformation

Discover the results generated by a total involvement of the company in RPA.

RPA is a driver of digital transformation. Not only does it offer an affordable way to digitise business processes, but it also transforms the daily lives of employees. It thus paves the way for even more complex and intelligent optimisation and for a transformation of the working world.

When it is an integral part of the business, automation breaks down digital silos and simplifies increasingly complex processes. People can then use their creativity and inventiveness to solve new problems.

Open a new era of financial services by automating the processing of new applications